A step by step guide for new Panda Remit users

 

This guide shows you how to create a Panda Remit account, set up a transfer from the United States to Mexico, add your recipient, choose a payment method, and track the order.

 

Send money from the United States to Mexico in the Panda Remit app

 

Before You Begin

 

Have the following information ready before you start

-A mobile number or email address

-An accepted identity document

-The recipient's personal and account information

-A supported payment method

 

Guide Overview

 

-Get Started

-Set U-p Your Transfer

-Verify Your Identity and Add the Recipient

-Review Pay and Track

 

 

Stage 1 Get Started

 

Step 1 Download Panda Remit

 

Download the official Panda Remit app from the App Store or Google Play. Open the app after installation.

 

Download and open the official Panda Remit app

 

Download Panda Remit

Scan the QR code for your device or use the store button below. 

 

 

 

 

Step 2 Create Your Panda Remit Account

 

Select Send Now, then select Register. Choose the United States as the country you are sending money from.

 

Open the registration flow and choose the United States

 

Register with a mobile number or email address. If a friend invited you, enter the referral code before you finish registration.

 

 

You are now ready to make your first transfer.

 

 

Stage 2 Set Up Your Transfer

 

Step 3 Choose the Countries and Amount

 

Set the United States as the sending country and Mexico as the destination. Enter the amount you want to send, then review the exchange rate, fees, and the amount the recipient will receive.

 

Choose the route and enter the transfer amount

 

First-time users can use a Super Rate Coupon and pay no transfer fee.
Coupon availability and promotional rates may vary. Apply an available coupon before continuing.

 

 

Stage 3 Verify Your Identity and Add the Recipient

 

Step 4 Provide Payer Information and Verify Your Identity

 

Open the account verification section, enter the required payer information, upload an accepted identity document, and take a selfie when prompted.

 

 

Accepted documents shown in the app include a passport, a United States driver's license, and a United States Permanent Resident Card.

 

Step 5 Choose a Delivery Method

 

Choose how the recipient will receive the money. Available options may include bank deposit, Mercado Pago, Spin, or cash pickup.

 

Choose a delivery method available for Mexico

 

Step 6 Enter the Recipient Details

 

Enter the recipient information required for the selected delivery method. Check names and account details carefully before continuing.

 

Enter the recipient and account information

 

 

Stage 4 Review Pay and Track

 

Step 7 Review and Confirm the Transfer

 

Review the recipient, delivery, amount, exchange rate, and fee information. Select Send Now only after you confirm that every detail is correct.

 

Review all transfer details before sending

 

Step 8 Choose a Payment Method

 

Select one of the payment methods available for your transfer. The app may show debit card, bank debit, Apple Pay, or wire transfer.

 

Compare and select an available payment method

 

Step 9 Track Your Transfer

 

After payment is confirmed, Panda Remit provides an order number. Use the order page to check the transfer status.

 

Save the order number and follow the transfer status

 

Security and Compliance

 

U.S. licensing and oversight

 

In the United States, Panda Remit is represented by Wotransfer Fintech Inc. (NMLS 1954471). Panda Remit's compliance information states that Wotransfer Fintech Inc. is registered with the Financial Crimes Enforcement Network (FinCEN) as a Money Services Business and holds money transmitter licenses in multiple states. Money transmission services are provided by Community Federal Savings Bank.

 

Data and transaction safeguards

 

Panda Remit states that it has passed PCI DSS certification, uses SSL encryption to protect sensitive information transmitted through its website and app, applies anti-fraud and risk-control checks, and lets users track transfer progress in the app.

 

Official sources checked September 2026: Panda Remit website | Licenses and Regulation | Security | App Store languages

 

 

Frequently Asked Questions

 

How fast can the money arrive

 

Eligible transfers may arrive in as little as 2 minutes. Actual delivery time for a U.S.-to-Mexico transfer depends on the payment and delivery methods, verification and risk checks, bank and partner processing times, weekends, and holidays.

 

Can I use Panda Remit in Spanish

 

Yes. Panda Remit supports Spanish and English, along with other interface languages. Language availability may vary by device and app version.

 

What information should I prepare

 

Prepare your mobile number or email address, an accepted identity document, and the recipient information required for the selected delivery method.

 

Which delivery methods are available

 

Options shown for Mexico include bank deposit, Mercado Pago, Spin, and cash pickup. Availability may vary.

 

How do I check the transfer status

 

Open the order page in Panda Remit and use the order number to follow the transfer status.

 

Open Panda Remit and Start Your Transfer

Fees, exchange rates, coupons, and available methods may vary. App screens may change as the product is updated.